Episode 68: Identity and Access Management (IAM)
Welcome to The Bare Metal Cyber CISA Prepcast. This series helps you prepare for the exam with focused explanations and practical context.
Physical and environmental controls play a foundational role in protecting information systems, yet they are often underestimated. These controls serve as the first line of defense, shielding servers, network devices, storage media, and sensitive workstations from physical intrusion, environmental damage, and theft. When attackers gain access to the physical layer of a system, they can bypass or undermine even the most sophisticated technical controls. That is why security professionals must include physical safeguards as part of a comprehensive defense strategy. These controls are not optional. Many cybersecurity standards, including ISO 27001 and PCI-DSS, require organizations to implement and maintain robust physical protections. For CISA candidates, the exam frequently tests how well you understand physical access risks and whether you can identify deficiencies in how organizations apply these safeguards. A sound understanding of these principles is essential for assessing security at its most fundamental level.
The objectives of physical security are clear and practical. Organizations must prevent unauthorized individuals from entering secure areas, accessing sensitive systems, or tampering with equipment. Intrusion must be not only prevented but also detected in real time, allowing for timely response. Physical security also plays a role in deterring insider threats, whether intentional or careless. Social engineering tactics, such as tailgating or impersonating service personnel, often target gaps in physical security policy or enforcement. Beyond daily access control, organizations must also protect assets during maintenance activities, equipment relocations, or hardware disposal. For example, an unsecured hard drive that is no longer in use may still contain valuable or regulated data. Physical control policies must apply across all departments and facilities, and should be enforced consistently. CISA candidates must be prepared to evaluate how these objectives are translated into operational practices.
At the facility level, organizations rely on multiple layers of access control to protect sensitive spaces. This typically starts with entry barriers, such as key cards, biometric scanners, mantraps, or staffed security checkpoints. These mechanisms ensure that only authorized individuals are allowed into restricted zones. Visitors must be managed through a structured process that includes identification, check-in logs, and the requirement to be escorted at all times. Effective access control also includes zoning, where employees are only permitted to enter the areas required for their role. This reduces exposure and limits the scope of potential incidents. Surveillance systems such as closed-circuit television, motion sensors, and door alarms are used to detect and record activity within and around the facility. During audits, exam scenarios may require you to review access logs, verify badge issuance policies, or determine whether entry records are retained and reviewed appropriately.
Device and asset security extends physical protection to the systems and hardware used across the organization. Server racks should be locked, housed in secured rooms, and protected from unauthorized access. Mobile devices such as laptops and tablets require extra controls because they are more easily lost or stolen. Organizations should have policies that define how these devices are tagged, tracked, and authorized for use outside company premises. Portable media such as USB drives and external hard drives pose additional risks, and their use should be monitored or restricted. Asset management processes should include inventory tracking with serial numbers, ownership records, and lifecycle oversight. Secure disposal of devices is also critical. Hard drives, backup tapes, and even paper records must be destroyed in a way that ensures data cannot be reconstructed. CISA exam questions may ask you to evaluate whether asset controls support confidentiality, integrity, and accountability, especially when devices are mobile or obsolete.
Environmental controls focus on protecting IT infrastructure from non-human threats such as fire, water damage, humidity, and electrical instability. These hazards can cripple business operations just as surely as a cyberattack. Organizations should deploy heating, ventilation, and air conditioning systems that maintain a stable operating environment for sensitive equipment. Data centers and server rooms often require strict climate controls to avoid overheating or dust accumulation. Fire suppression systems are essential. In many cases, gas-based systems such as FM-200 are used to extinguish fires without damaging electronic equipment. Flood prevention may include water sensors, raised floors, or the selection of facilities located away from flood-prone zones. Power continuity is another vital concern. Uninterruptible power supply units should be installed to provide immediate backup during outages, and diesel generators may be needed for prolonged disruptions. These systems must be tested regularly to ensure they will function during an emergency. Environmental controls are a key area of audit review.
Monitoring physical activity is essential for verifying the effectiveness of access and environmental controls. Every access attempt—whether successful or denied—should be logged. This includes entries, exits, badge scans, and system alerts. Surveillance footage must be retained for a period defined by policy and available for review during investigations. Where possible, monitoring systems should be integrated with incident detection platforms or security information and event management tools. This allows alerts to be correlated with other suspicious activity, such as a login attempt from a workstation following unauthorized physical entry. Environmental conditions must also be monitored. Systems should generate alerts if temperature, humidity, or power supply deviate from safe operating ranges. These alerts should trigger investigation and response. From a CISA perspective, candidates should know how to assess whether monitoring practices are adequate and whether access or environmental anomalies are being logged, reviewed, and escalated appropriately.
Data center design choices can significantly influence the effectiveness of physical and environmental controls. Organizations must select locations that are low risk in terms of natural disasters or social unrest. For example, placing a data center near a fault line or floodplain increases the chances of service disruption. The external perimeter of the facility should be secured using fencing, controlled gates, or physical barriers. Entry points should be limited and monitored. Within the facility, network closets, cable distribution points, and other infrastructure areas should be locked and access should be tightly controlled. Contractors or vendors must be granted access only when necessary and their presence must be logged and supervised. The use of floor plans, visitor logs, and zoning policies can all support physical control audits. CISA exam questions may include evaluations of data center layouts, identification of high-risk areas, or determining whether third-party access controls are enforced.
Office environments and workstations also require physical control, even if they do not house primary IT infrastructure. Workstations should be protected with screen privacy filters, cable locks, and automatic screen timeouts. This ensures that information is not visible or accessible when a user steps away. Access to office areas that store sensitive documents or devices should be restricted and monitored. Clean desk policies reduce the chances that confidential material is left unattended, especially at the end of the day. Shared printers and fax machines pose risk when documents are left in trays or are mistakenly collected by unauthorized individuals. Document pickup procedures, logging, or secure printing features can help reduce this exposure. On the CISA exam, scenarios may involve office-level breaches such as unattended laptops, unlocked rooms, or improper handling of physical documents. Understanding how policies and user behavior influence these risks is part of a well-rounded audit capability.
Policies, training, and enforcement practices tie all physical and environmental controls together. Organizations must develop formal security policies that define acceptable behavior, required safeguards, and enforcement expectations. These policies should include topics such as visitor access, mobile device usage, emergency response, and badge handling. Regular training sessions must reinforce these policies and provide employees with tools to recognize and respond to physical threats. Drills such as fire evacuations, lockdown procedures, and disaster recovery walk-throughs help ensure readiness. Access privileges must be audited periodically to confirm that employees still need the access they have. When job roles change or employees leave the organization, physical access should be revoked promptly. All violations or suspicious incidents must be reported and investigated, and corrective actions documented. During audits, it is common to review training records, enforcement logs, and access privilege change histories. CISA candidates should understand the connection between written policy and day-to-day enforcement.
For CISA exam preparation, the takeaway is that physical and environmental controls are not supplemental—they are essential. You must be ready to evaluate whether an organization has adequately protected its physical perimeters, sensitive spaces, and core systems. This includes evaluating facility design, access mechanisms, surveillance tools, and environmental systems. You may be asked to identify gaps between logical access controls and physical access weaknesses. You should know how to assess control documentation, view camera footage if required, and interpret the significance of door logs or environmental alerts. Physical controls are the base layer upon which all other cybersecurity defenses depend. If this layer is compromised, technical protections lose their meaning. For auditors, the job is to ensure that these controls are implemented, tested, and continuously monitored so that the integrity of the overall security program remains intact.
Thanks for joining us for this episode of The Bare Metal Cyber CISA Prepcast. For more episodes, tools, and study support, visit us at Baremetalcyber.com.
